IT maintenance contract

EDVSOLUTIONSour Solutions IT maintenance contract
[Translate to US:] Ihr Arbeitsplatz als Miete
Transparent IT support with an IT maintenance contract

We take care of your IT infrastructure so that you can concentrate fully on your core business. With an IT maintenance contract, we want to make this as predictable and transparent as possible for you. As part of a maintenance contract, you benefit from favorable contingent hours and guaranteed response times.

IT maintenance contract including hourly quota

If you make use of support from our IT helpdesk, this is provided on an hourly basis. You book our IT services on a time and material basis. An alternative to this is the IT maintenance contract, which includes a monthly hourly quota.

What advantages does an IT maintenance contract offer you?

  • More favorable hourly rate: We can offer you a better hourly rate as part of a maintenance contract.
  • Contractually agreed intervention time: We contractually guarantee that we will start solving business-critical problems within a maximum of 4 hours. This gives you prioritized treatment.

Individual compilation of an IT maintenance contract

Based on your monthly requirements, we will create an individual maintenance contract for you from the following services:

  • Contingent hours: Monthly contingent for the maintenance and support of your IT infrastructure.
  • Server Monitoring: 24×7 monitoring of your server hardware and software.
  • Client Monitoring: Daily monitoring of your clients.
  • Backup Monitoring: Daily monitoring of your backup.

In order to determine your exact requirements, we analyze the average number of working hours per month required for the IT support of your systems. IT monitoring is based on the number of devices you use. We can offer you the individual components together at an attractive package price.

Do you have questions about an individual IT maintenance contract from netzorange? Give us a call now. We will be happy to explain our contractual services to you in detail and provide you with a non-binding offer: